DELIVERY FAQ
How long will it take to get my order?
UK ORDERS: Once shipped delivery is within 1-3 working days.
INTERNATIONAL: Once shipped delivery is within 1 -7 working days.
What are your shipping costs?
UK - from £2.50
EU - £9.99
US/CA - £15.99
AUS/NZ - £15.00
UAE & QATAR - £15.00
REST OF THE WORLD - £18.00
If you require further information please email us at:
info@lallielondon.com
Do you ship worldwide?
Yes, we ship all over the world. Shipping costs will apply and will be added at checkout.
Can I amend my order?
Yes, you are able to amend your order within an hour of your order being placed. Unfortunately, once the order has been fully processed, we are unable to amend the order.
Contact info@lallielondon.com for any assistance.
RETURNS
Love and care goes into every garment, however, if you are unsatisfied with your purchase or wish to exchange, we are happy to offer a full refund or exchange within 28 days of receiving your item. If 28 days have gone by since receiving your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging, including tags and plastic, and garments must not be washed or worn.
Several types of goods are exempt from being returned. Non-returnable items include:
- Gift Cards/E-Gift Cards
- Socks & Tights
- Hair Accessories
- Bespoke Items
- Celebration Collection
- Sale items
To start a return please contact: info@lallielondon.com