How long will it take to get my order?
We aim to despatch your orders no later than 48hrs after purchase (not including weekends and holidays).
UK ORDERS: Once shipped delivery is within 1-3 working days.
INTERNATIONAL: Once shipped delivery is within 7-14 working days.
What are your shipping costs?
USA & AUSTRALIA: £ 18
REST OF THE WORLD: £30
If you require further information please email us at firstname.lastname@example.org
Do you ship worldwide?
Yes, we ship all over the world. Shipping costs will apply and will be added at checkout.
Can I amend my order?
Yes, you are able to amend your order within an hour of your order being placed. Unfortunately, once the order has been fully processed, we are unable to amend the order.
Contact email@example.com for any assistance.
Love and care goes into every garment, however, if you are unsatisfied with your purchase or wish to exchange, we are happy to offer a full refund or exchange within 28 days of receiving your item. If 28 days have gone by since receiving your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging, including tags and plastic, and garments must not be washed or worn.
Several types of goods are exempt from being returned. Non-returnable items include:
- Gift Cards/E-Gift Cards
- Socks & Tights
- Hair Accessories
- Bespoke Items
- Celebration Collection
To start a return please contact: firstname.lastname@example.org